Well, I’m glad I bank with NatWest. They assure me that their call centres are based in the UK and not offshore, they give me a number to call my branch if I want, quite what they think I have to talk about is another thing altogether?! Oh yes and they also provide SatNav files detailing all their branches and cash machines.
Now how handy is that going to be for mini-cab drivers all over Britain? Those weekend drunks who stagger in and then bemoan having no cash need to get home via a cash machine. Now the cabbie can find a bank without driving around in search of a bank…Hmmm wait, perhaps cabbies won’t like it, they can’t jack up the fare while you’re drunk by driving around looking for a bank!